Start with the details.
Choose an iPhone or Android model and its storage. Describe the body and screen condition, then follow supported on-device checks.
- Model & storage
- Body & screen
- Guided phone checks
SMARTSWAP / DEVICE TRADE-IN
A smarter next chapter for every device.
From the first condition check to a clearer trade-in conversation. SmartSwap connects customers, branch teams and the information behind every estimate.
iPhoneAndroidOne connected journey.
SmartSwapCondition is the starting point.
Condition overview
Body & backGood✓
ScreenLike new✓
A little detail. A clearer picture.
Interactive concept · sample conditions
THE JOURNEY
One device. A considered next step.
A connected path from selecting a phone to preparing for a branch visit.
Bring the estimate into focus.
Configured catalogue prices and condition grades inform an estimated range. Branch staff inspect the phone and review the server-calculated offer.
- Configured pricing
- Estimated range
- Staff inspection
Make the next step clear.
Choose a branch and appointment time. Keep the booking reference and private status link, ready for the in-person inspection.
- Branch appointment
- Booking reference
- Private status link
INSIDE SMARTSWAP
Small details. One connected journey.
Explore three moments in the customer flow. The illustration follows the product’s model selection, condition grading and appointment steps.
Which phone are you trading in?
Choose the phone type, then find the exact model.
Search by model name
AppleiPhone 15Storage / 128 GB
01
The right device, from the start.
An iPhone or Android selection leads into model search and storage options. Customers can request a missing model for review.
Model catalogueSearch, select and specify storage.
Tell us about your phone.
Select a sample condition to explore the interface.
Sample conditionGood
Your estimated range follows the condition questions.
02
Make condition easier to explain.
Guided descriptions help customers grade the body and screen. The resulting range is an estimate; the branch inspection informs the final offer.
Condition gradingBody and screen, described in plain language.
Plan your branch visit.
Keep the device and appointment details together.
01
Selected branchYour preferred SmartSwap branch
02
AppointmentChoose an available date & time
03
Private booking statusAccess through your saved private link
03
A clear route to the branch.
Customers choose their branch and appointment time, then retain a booking reference and a private link to check their booking status.
Branch appointmentsBooking details stay connected to the device.